For expedited service
Please have the following ready:
- Your robot charged and with you.
- Your robot's Serial number
- For warranty claims: Proof of purchase (receipt).
Need to Initiate a Return?
If you would like to return a product within 30 days of purchase, here is how:
- Registered Users: Log in to your account and go to My Orders to initiate the return.
- Guest Users: Visit the Order Status page (top right) and retrieve your order using the email address and order number associated with the purchase.
Questions About Promotions or Discounts?
For any inquiries related to iRobot® promotions and discounts, please feel free to reach out to us.
United Kingdom
+44 141 403 0566
Chat with us during the hours of operation by selecting the icon in the right corner of the page
Republic of Ireland
(+353) 1800 946 026
Hours of Operation
- Monday through Friday:9:00h - 19:00h
*Please note: To upload files to your support message, you must be logged into your iRobot® account. Log in here.
International
If you are an iRobot® customer in need of support and live outside the UK, please contact your International Distributor. Select your language and country.
